Making international calls is now a regular part of how we connect. If you’re in Australia and need to call someone in the UK, knowing the right steps and tools makes the process much easier and more affordable. Whether you are contacting family, friends, or business colleagues, this guide provides the information you need for a smooth call.
Understanding how to dial correctly and manage potential costs is important for staying in touch across continents. Australia and the UK have strong cultural and economic ties, making frequent communication necessary for many people. According to the Department of Foreign Affairs and Trade, the UK remains one of Australia’s largest trading partners, highlighting the importance of reliable business communication between the two countries.(Click Here to Know more)
Why Staying Connected with the UK is Important
People call the UK from Australia for many different reasons. Distance shouldn’t prevent you from maintaining important connections or handling necessary tasks.
Common reasons include:
- Personal Connections: Many Australians have family members, friends, or loved ones living in the UK. Regular calls help bridge the geographical gap and keep these relationships strong.
- Business Needs: The UK is a major market and partner for Australian businesses. Frequent communication is vital for sales, support, project collaboration, and managing international operations smoothly.
- Emergency Situations: Sometimes, urgent matters like financial issues, legal concerns, or family emergencies require immediate and direct contact with someone in the UK.
- Travel and Study: Planning a trip, applying to a university, or arranging accommodation in the UK often involves making phone calls for information or bookings.
Understanding the best way to call ensures you can connect reliably whenever you need to.
Your Step-by-Step Guide to Dialing the UK
Calling the UK from Australia requires following a specific sequence of numbers. Breaking it down makes it easy to understand and get it right the first time.
Here are the essential steps:
Step 1: Dialing Out of Australia (International Access Code)
Every country has a code that tells your phone system you want to make a call outside that country. For calls originating from Australia, this code is 0011.
You must dial 0011 first. This code prepares your call to exit the Australian telecommunications network and connect to the international system. Think of it as the key to unlock international dialing from your specific location.
Step 2: Connecting to the UK (Country Code)
After dialing the international access code, you need to specify which country you want to call. Each country has its own unique code.
The country code for the United Kingdom (UK) is 44. After dialing 0011, you will then dial 44. Some mobile phones or VoIP services allow you to use a ‘+’ sign instead of the international access code. In that case, you might dial +44 followed by the rest of the number. However, 0011 44 is the standard format for landlines and many mobile carriers from Australia.
Step 3: Handling UK Area/Mobile Codes (Dropping the Leading ‘0’)
UK phone numbers, whether for landlines or mobiles, often start with a zero (0) when dialed within the UK. However, when you are calling from outside the UK, you must remove this leading zero from the area code or the mobile number prefix.
For example, a London number might be listed as 020 1234 5678 in the UK. When you call from Australia, you drop the initial ‘0’ from ‘020’. A mobile number like 07123 456789 within the UK becomes 7123 456789 when called internationally. This step is crucial to ensure your call connects correctly.
Step 4: Entering the Recipient’s Phone Number
The final part of the dialing sequence is the local phone number of the person or business you want to reach. This is the specific number assigned to their phone line or mobile device.
You simply dial the remaining digits of their number immediately after the country code and the modified area/mobile code (without the leading zero). Ensure you have the complete and correct local number to avoid connection errors.
Putting It All Together: Examples
Let’s look at some common examples to illustrate the full dialing format from Australia to the UK:
- To call a London landline number (e.g., 020 1234 5678):
Dial: 0011 44 20 1234 5678
- To call a Manchester landline number (e.g., 0161 987 6543):
Dial: 0011 44 161 987 6543
- To call a UK mobile number (e.g., 07700 900123):
Dial: 0011 44 7700 900123
Remember the sequence: 0011 (Australia Exit Code) + 44 (UK Country Code) + [UK Area/Mobile Code
Understanding UK Phone Number Formats
Knowing the general structure of UK phone numbers helps you identify landlines and mobiles and ensures you dial correctly. UK numbers have specific formats depending on the type of service.
Here’s a quick overview:
Landline Numbers
UK landline numbers typically consist of 10 digits. This includes the area code at the beginning. The area code itself varies in length, usually between 2 to 5 digits, and indicates the geographic region. The remaining digits are the unique local number for that specific phone line within that area.
Examples:
- London: 020 (area code – 3 digits) followed by a 7-digit local number (e.g., 020 1234 5678)
- Manchester: 0161 (area code – 4 digits) followed by a 7-digit local number (e.g., 0161 234 5678)
- Small Towns: May have longer area codes like 01962 (Winchester – 5 digits) followed by a 6-digit local number (e.g., 01962 789012)
Remember to drop the initial ‘0’ from the area code when dialing from Australia.
Mobile Numbers
UK mobile phone numbers are also generally 10 digits long after the initial ‘0’. They always start with the digits 07. When dialing from outside the UK, you will drop the initial ‘0’ and dial 7 followed by the remaining 9 digits.
Example:
- A UK mobile number might be shown as 07123 456789.
When calling from Australia, you dial: 0011 44 7123 456789
Special Numbers
The UK has some number ranges used for specific services that might not be accessible or might have different costs when calling from overseas. Numbers starting with 0800 or 0808 are usually freephone numbers within the UK but are often not reachable from international locations. Numbers starting with 084 or 087 are service numbers that can be very expensive to call internationally, if reachable at all. If you need to contact a UK service using one of these numbers, check if they offer an alternative standard geographic number (starting with.
Navigating the Time Difference
The time difference between Australia and the UK is significant. Calling without checking the local time can lead to calling someone in the middle of the night! Planning your call time ensures you connect when your contact is likely available and awake.
Key Time Zones
The UK operates on Greenwich Mean Time (GMT) during winter months. From late March to late October, they switch to British Summer Time (BST), which is GMT+1. Australia has multiple time zones, generally ranging from GMT+8 (Western Standard Time) to GMT+11 (Australian Eastern Daylight Time in summer).
This means the time difference can vary throughout the year and depending on which Australian state you are calling from. For example:
- Sydney (AEST – GMT+10) is typically 9-10 hours ahead of the UK.
- Perth (AWST – GMT+8) is typically 7-8 hours ahead of the UK.
Finding the Best Calling Time
To find a convenient time for both parties, consider the typical working or waking hours in the UK (say, 9:00 AM to 9:00 PM UK time) and find an overlap with reasonable hours in your location in Australia.
Generally:
- For Business Calls: Aim for 9:00 AM to 5:00 PM UK time. This often falls in the evening or late afternoon in most parts of Australia (e.g., 6:00 PM to 2:00 AM AEST, or 4:00 PM to 12:00 AM AWST).
- For Personal Calls: Evening hours in the UK (e.g., 6:00 PM to 9:00 PM) are usually good for catching friends and family after work. This translates to early morning or late evening in Australia, depending on your state (e.g., 3:00 AM to 6:00 AM AEST, or 1:00 AM to 4:00 AM AWST).
Using an online time zone converter is the most reliable way to check the exact time difference and find the perfect calling slot.
Smart Ways to Save Money on Calls
Calling internationally from Australia to the UK using traditional phone lines can be quite expensive. The per-minute rates can add up quickly. Fortunately, there are several cost-effective methods available today.
Exploring different options can significantly reduce your phone bill.
Using International Calling Apps
Many apps use the internet (VoIP – Voice over Internet Protocol) to make calls, which is often much cheaper than using traditional phone networks for international calls. These apps can connect to both other app users and standard phone numbers.
Telfon, for example, is an app that offers international calling at affordable rates. It utilizes the internet to route your call, bypassing the high fees of traditional carriers. Many VoIP apps also offer additional features like virtual numbers.
Exploring Carrier Plans and Bundles
Check your current Australian mobile or landline plan. Some providers offer international calling bundles or add-ons that include minutes to specific countries like the UK at a discounted rate.
While potentially cheaper than standard international rates, these bundles might still be more expensive per minute compared to dedicated VoIP services. Compare the costs and included minutes carefully.
Considering Virtual UK Numbers
If you call the UK frequently, or if UK contacts need to call you without incurring international charges, getting a virtual UK phone number is a great option. A virtual number gives you a UK local number (+44…) that rings on your phone in Australia.
This allows people in the UK to call you at their local rate. Apps like Telfon allow you to purchase virtual numbers from various countries, including the UK. This is particularly useful for businesses establishing a presence or needing easier contact for UK clients.
Free Internet-Based Options
Apps like WhatsApp, Skype, Zoom, and Facetime allow you to make voice or video calls over the internet for free. The main condition is that both the caller and the receiver must have the same app installed and be online.
These are excellent for informal chats with friends and family who also use the app. However, they are not suitable for calling traditional landlines or mobiles directly, or for reaching someone who doesn’t have the specific app or internet accessonversations.
Troubleshooting Common Calling Issues
Even with the correct dialing format, you might sometimes encounter issues. Here are some common problems and how to address them.
Knowing how to troubleshoot saves time and frustration.
Call Fails to Connect
If your call isn’t going through, first double-check the number you are dialing. Ensure you have the correct international access code (0011), the UK country code (44), have removed the leading ‘0’ from the UK area code or mobile number, and have the correct local number digits.
Also, check your phone service balance or credit if using a prepaid service or calling card. If everything seems correct and calls still fail, contact your phone provider or the support for the app you are using for assistance.
High Call Costs
Unexpectedly high charges usually mean you are paying the standard international rate. Review your phone plan details or the rates offered by your calling app.
To reduce costs, consider switching to a dedicated international calling app like Telfon, purchasing an international calling bundle from your carrier (if available and suitable), or looking into options like a virtual UK number if you call frequently.
Poor Call Quality
Issues like static, echoes, or dropped calls are often related to the network connection. If using a traditional phone line, there might be issues with the international network routing; contacting your provider is the best step.
If using a VoIP app, check your internet connection. A stable, fast Wi-Fi connection is best for clear calls. If using mobile data, ensure you have a strong signal. Sometimes closing other apps using bandwidth can also help improve call quality.
Frequently Asked Questions
Q1: Is the 0011 international access code always necessary?
A: Yes, if you are calling from a regular Australian landline or mobile phone using its standard network. However, if you are using a VoIP app like Telfon, you might be able to use a ‘+’ symbol before the country code instead (for example, +44).
Q2: What if the UK number starts with +44?
A: If the UK number is given to you with a +44 prefix (like +44 20 1234 5678), you can usually replace the ‘+’ with Australia’s international access code, which is 0011. So, +44 becomes 0011 44. Many modern mobile phones also let you just dial the ‘+’ followed by the country code and the rest of the number (for example, +44…).
Q3: Can I call UK mobile numbers from Australia?
A: Yes, you can call both UK landline and mobile numbers from Australia. You use the same dialing format: 0011 44… Just remember to remove the first ‘0’ from the UK mobile number prefix (the ‘0’ that usually appears in numbers like 07xxx).
Q4: Why are international calls so expensive with my regular Australian phone plan?
A: Traditional phone companies use complex international networks and agreements, which leads to high per-minute charges for international calls. Services that use VoIP (Voice over Internet Protocol), like Telfon, bypass these traditional networks by sending calls over the internet, which is generally much cheaper.
Q5: Can I send SMS messages to the UK from Australia?
A: Yes, you can typically send international SMS messages. The cost can vary a lot depending on your mobile carrier. Many international calling apps also offer features for sending international SMS, which might be a more affordable option.
Concluding Thoughts
Connecting with people in the UK from Australia is straightforward when you know the correct steps. By understanding the dialing format, being mindful of the significant time difference, and choosing the right tools, you can ensure your calls are successful, timely, and cost-effective.
Whether you’re reaching out for personal reasons, managing business communications, or handling urgent matters, planning your international calls is key. Utilizing modern solutions like international calling apps provides flexibility, features, and significant cost savings compared to traditional methods. Tools that offer virtual numbers can also change how easily your UK contacts can reach you.
Armed with this guide, you can confidently make calls to the UK from Australia. Focus on your conversations and connections, rather than worrying about the technicalities or the expense. Stay close, no matter the distance.