International Calling

How to Call Indonesia from Australia

Last Updated: September 8, 2025
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Connecting with people across continents can sometimes feel like solving a complex puzzle. Whether you are reaching out to family and friends, managing business operations, or planning a dream holiday, calling Indonesia from Australia requires understanding a few key steps. It is a common need for many Australians, given the close ties and significant trade between the two nations. For example, many Australians travel to Indonesia for leisure and business, making reliable communication essential. If you are planning a trip, you might find the latest travel advice from the Australian Department of Foreign Affairs and Trade (DFAT) helpful.

This guide will walk you through everything you need to know about making international calls Australia to Indonesia, from dialing codes to understanding costs and time differences. We will also explore how modern solutions like Telfon can simplify the entire process, making your call Indonesia from Australia experience smooth and affordable.


The Basics: How to Call Indonesia from Australia

Making an international call involves a specific sequence of numbers. You need to tell your phone system that you are calling outside your own country, then specify which country you are calling, and finally, the local number. This sequence ensures your call reaches the correct destination.

Understanding the Key Components of an International Call

Every international call uses a combination of codes. These codes help route your call globally.

  1. Exit Code: This code tells your phone provider you are making an international call. For Australia, the international exit code is 0011.
  2. Country Code: This unique code identifies the country you wish to call. Indonesia’s country code is 62.
  3. Area Code: This code specifies a particular region or city within Indonesia.
  4. Local Phone Number: This is the individual number of the person or business you are trying to reach.

Calling from a Landline

Calling Indonesia from a fixed-line telephone in Australia follows a straightforward pattern. You will dial the Australian exit code, followed by Indonesia’s country code, then the specific area code, and finally the local number.

Here is the step-by-step process:

  1. Dial 0011: This is Australia’s international direct dialing (IDD) exit code. It signals that your call is leaving Australia.
  2. Dial 62: This is Indonesia’s country code. It directs your call to Indonesia.
  3. Dial the Area Code: Enter the specific area code for the city or region you are calling in Indonesia. For instance, for Jakarta, you would dial 21.
  4. Dial the Local Number: Finally, enter the local phone number.

Example for a Landline Call to Jakarta:

If you want to call a Jakarta landline number (XXXX XXXX), you would dial:

0011 + 62 + 21 + XXXX XXXX

Calling from a Mobile Phone

Calling Indonesia from an Australian mobile phone is often simpler than from a landline, thanks to the universal + symbol. This symbol automatically takes care of the international exit code for you.

Here is how to do it:

  1. Dial +: On most mobile phones, you can achieve the + by holding down the 0 key. This acts as the international access code, replacing 0011.
  2. Dial 62: Enter Indonesia’s country code.
  3. Dial the Area Code: Input the relevant area code for the Indonesian city.
  4. Dial the Local Number: Type in the local phone number.

Example for a Mobile Call to Bali:

If you want to call a Bali mobile number (XXXX XXXX XXXX), you would dial:

+62 + 361 + XXXX XXXX (Note: Indonesian mobile numbers usually do not require a separate area code when dialing from abroad, but some older fixed-line numbers still do. Mobile numbers often start with specific prefixes like 8.)

It’s helpful to remember that mobile phone networks generally handle the international dialing process more seamlessly. This makes making calls on the go quite convenient. Just ensure you have international roaming enabled or use a virtual number service.

Indonesian Phone Number Format Explained

Understanding the structure of Indonesian phone numbers helps you dial correctly. Indonesian phone numbers vary in length and format depending on whether they are landlines or mobile numbers.

Landline Numbers:

  • Typically start with an area code followed by 6 to 8 digits.
  • Example: (021) XXXX XXXX for Jakarta. When dialing internationally, you drop the leading 0 from the area code. So, 21 is used.
  • The length of landline numbers (excluding area code) can be 6, 7, or 8 digits.

Mobile Numbers:

  • Usually 10 to 13 digits long.
  • They often begin with a mobile prefix (e.g., 812, 813, 811) instead of an area code when calling from abroad.
  • Example: (0)812 XXXX XXXX becomes +62 812 XXXX XXXX when dialed internationally.
  • Indonesia has many mobile operators, and their prefixes usually indicate the carrier.

Always double-check the full number, including any prefixes, with the person or business you intend to call. This ensures your call connects without issues.

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Understanding Indonesian Area Codes

Area code identification is crucial for reaching specific locations within Indonesia. Indonesia is a vast archipelago, and its cities and regions each have unique area codes. For fixed-line numbers, you must include the correct area code after the country code.

Here is a table of some major Indonesian cities and their corresponding area codes:

City/RegionArea Code
Jakarta21
Surabaya31
Medan61
Bandung22
Semarang24
Yogyakarta274
Bali (Denpasar)361
Makassar411
Palembang711

Please note: Mobile phone numbers in Indonesia generally do not use a city-specific area code when dialed from overseas. Instead, they use a mobile prefix, which already includes a leading digit that is sometimes confused with an area code. When calling an Indonesian mobile number, you typically dial the country code +62 followed by the mobile number (without a leading 0 if it’s there for domestic calls).

If you are unsure about an area code for a specific region, a quick online search for “Indonesia area code [city name]” can provide the correct information. Knowing the correct code is vital for ensuring your international calls Australia to Indonesia reach the right destination.


Best Time for Calling Indonesia from Australia

Time zone differences can be a real headache when planning international calls Australia to Indonesia. Indonesia spans three main time zones, and Australia has several, making it essential to calculate the difference accurately to avoid inconvenient call times.

Indonesian Time Zones

Indonesia uses three primary time zones:

  • Western Indonesia Time (WIB): GMT+7. This covers Sumatra, Java, West Kalimantan, and Central Kalimantan. Major cities include Jakarta, Medan, and Surabaya.
  • Central Indonesia Time (WITA): GMT+8. This includes Bali, Nusa Tenggara, South Kalimantan, East Kalimantan, North Kalimantan, and Sulawesi. Major cities include Denpasar (Bali) and Makassar.
  • Eastern Indonesia Time (WIT): GMT+9. This covers Maluku and Papua. Major cities include Jayapura.

Australian Time Zones

Australia has three main time zones, plus variations during Daylight Saving Time (DST):

  • Australian Eastern Standard Time (AEST): GMT+10 (NSW, VIC, QLD, TAS, ACT).
  • Australian Central Standard Time (ACST): GMT+9:30 (SA, NT).
  • Australian Western Standard Time (AWST): GMT+8 (WA).

Calculating the Best Time

To determine the best time for calling Indonesia from Australia, you need to consider the specific Australian time zone you are calling from and the Indonesian time zone of your recipient.

Here is a general guide (without factoring in Australian Daylight Saving Time):

  • From Sydney/Melbourne (AEST, GMT+10) to Jakarta (WIB, GMT+7): Jakarta is 3 hours behind Sydney/Melbourne. If it is 2 PM in Sydney, it is 11 AM in Jakarta.
  • From Sydney/Melbourne (AEST, GMT+10) to Bali (WITA, GMT+8): Bali is 2 hours behind Sydney/Melbourne. If it is 2 PM in Sydney, it is 12 PM in Bali.
  • From Perth (AWST, GMT+8) to Jakarta (WIB, GMT+7): Jakarta is 1 hour behind Perth. If it is 2 PM in Perth, it is 1 PM in Jakarta.
  • From Perth (AWST, GMT+8) to Bali (WITA, GMT+8): Bali is on the same time as Perth. If it is 2 PM in Perth, it is 2 PM in Bali.

Tips for Scheduling Your Call:

  • Business Calls: Aim for Indonesian business hours, typically 9 AM to 5 PM local time.
  • Personal Calls: Consider meal times or evening hours when people are usually available. Avoid calling too early in the morning or late at night.
  • Check DST: Remember to factor in Daylight Saving Time in Australian states (NSW, VIC, SA, TAS, ACT) which shifts the time difference by an hour for part of the year. Western Australia and Queensland do not observe DST.
  • Use a Time Zone Converter: Many online tools can help you quickly compare current times in different cities.

Respecting time differences shows consideration and increases the likelihood of a successful and convenient conversation.


The Cost of International Calls: Australia to Indonesia

The cost of calling internationally has traditionally been a major concern. Traditional phone carriers often charge high per-minute rates for international calls Australia to Indonesia, making long conversations expensive. However, with advancements in technology, there are now more affordable options available.

Factors Affecting Call Cost

Several elements influence how much you pay for an international call:

  • Service Provider: Different telecommunication companies offer varying rates. Some might have special international call packs.
  • Time of Day: Some older plans or specific carriers might offer cheaper rates during off-peak hours, though this is less common with modern VoIP services.
  • Calling a Landline vs. Mobile: Generally, calling an international mobile number is more expensive than calling a landline.
  • Prepaid vs. Postpaid: Prepaid plans might offer international add-ons, while postpaid plans often have bundled international minutes.
  • Method of Calling: Traditional landline calls are often the most expensive. Mobile network calls can also be pricey if you do not have an international calling plan. VoIP services, like Telfon, typically provide the most cost-effective solution.

Traditional Carrier Costs

Major Australian carriers like Telstra, Optus, and Vodafone offer international calling plans or add-ons. Without such a plan, standard international rates can range from AUD $0.50 to over AUD $3.00 per minute, depending on whether you are calling a landline or mobile. These rates can quickly add up, especially for frequent or lengthy calls.

Example Cost Calculation (Traditional Carrier – illustrative):

If you call an Indonesian mobile number for 30 minutes at $1.50 per minute, the call would cost:

30 minutes $1.50/minute = $45.00

This shows how rapidly costs can escalate, making cheap calls to Indonesia a priority for many.

Cost-Effective Alternatives: VoIP and Virtual Numbers

Voice over Internet Protocol (VoIP) services have revolutionized international calling. They use the internet to transmit voice, significantly reducing costs. Services like Telfon offer highly competitive rates, often just a few cents per minute, or even unlimited calling plans for a fixed monthly fee.

This shift means you can stay connected with Indonesia without worrying about a huge phone bill. When looking for cheap calls to Indonesia, VoIP solutions are usually your best bet.


Why Call Indonesia from Australia? Common Reasons

There are numerous reasons why individuals and businesses in Australia need to call Indonesia from Australia. The deep cultural, economic, and social ties between the two countries drive frequent communication.

Personal Connections

Many Australians have family members or friends living in Indonesia, either as expatriates or Indonesian nationals. Maintaining these personal relationships often requires regular phone calls.

  • Family and Friends: Keeping in touch with loved ones, sharing life updates, and offering support across borders.
  • Travel Planning: Coordinating with friends or family who are visiting Indonesia or Australia.

Business and Trade

Indonesia is a significant trading partner for Australia, and business communication is vital for various sectors.

  • Tourism Industry: Australian travel agencies, tour operators, and hotels frequently communicate with Indonesian counterparts regarding bookings, itineraries, and guest services.
  • Manufacturing and Services: Businesses engaged in import/export, sourcing, or service delivery need to coordinate with Indonesian suppliers, clients, or partners.
  • International Hiring: Many Australian companies recruit talent from Indonesia, requiring extensive communication with candidates and agencies.
  • Investment: Australian investors or businesses exploring opportunities in Indonesia need to communicate with local contacts, lawyers, and government officials.

Education and Cultural Exchange

Educational institutions and cultural organizations often facilitate exchanges between Australia and Indonesia.

  • Student Exchange Programs: Students and administrators need to communicate about program details, accommodation, and support.
  • Research Collaboration: Academics and researchers collaborate on projects, requiring regular discussions and data sharing.

Emergency and Support

In times of need, direct communication is paramount.

  • Emergency Situations: Reaching out to family or authorities in an emergency.
  • Consular Services: Contacting the Australian embassy or consulate in Indonesia for assistance.

Understanding these diverse reasons highlights the importance of reliable and affordable international calling solutions.


How Telfon Makes Calling Indonesia Easier and Affordable

In today’s interconnected world, you need simple and affordable ways to stay in touch internationally. This is where Telfon truly shines, making Telfon international calling a superior choice for your communication needs. Telfon is a virtual phone calling app that changes how you connect globally.

Simplified International Calling

Telfon removes the complexity from how to dial Indonesia from Australia. With its intuitive platform, you do not need to remember complicated dialing codes every time. The app streamlines the process, allowing you to focus on your conversation.

Cost-Effective Communication

Telfon leverages cloud telephony and VoIP technology, offering significantly lower rates compared to traditional carriers. This means you can enjoy longer conversations without worrying about huge bills. Telfon’s competitive pricing makes cheap calls to Indonesia a reality for everyone. Whether you are calling a landline or a mobile number, you will find rates designed to save you money.

Virtual Number Indonesia: Establish a Local Presence

One of Telfon’s most powerful features is the ability to purchase a virtual number Indonesia. Imagine your Australian business needs to communicate frequently with clients or partners in Jakarta. With a virtual number Indonesia, you can acquire an Indonesian local phone number that your contacts can call at local rates, or even for free if they have an unlimited local calling plan.

Benefits of a Virtual Number:

  • Local Presence: Appear as if you have a local office in Indonesia, building trust and accessibility.
  • Cost Savings for Indonesian Contacts: Your Indonesian contacts save money on their calls to you.
  • Enhanced Customer Service: Provide an easy and familiar way for Indonesian customers to reach you.
  • Business Expansion: Facilitate smoother entry into the Indonesian market.

This feature is invaluable for businesses involved in real estate, international hiring, customer support, sales & marketing, and travel agencies that frequently interact with Indonesian clients or partners.

Comprehensive Features for Individuals and Businesses

Telfon offers a robust suite of features designed to enhance your international calling experience:

  • International Calls to 180+ Countries: Connect globally with ease.
  • Call Recordings: Keep track of important conversations for quality assurance or record-keeping.
  • Send & Receive SMS: Communicate via text messages internationally.
  • WhatsApp Integration: Manage multiple WhatsApp accounts for business or personal use, directly through Telfon. This is a huge benefit for countries like Indonesia where WhatsApp is widely used.
  • Multi-country Numbers: Manage virtual numbers from different countries simultaneously.
  • Voicemail & Voicemail to Text: Never miss a message; easily read your voicemails as text.
  • Call Forwarding: Redirect calls to another number, ensuring you are always reachable.
  • User Analytics (B2B): Businesses can monitor call data, user activity, and manage budgets.
  • Number Management (B2B): Control and reconfigure virtual numbers as needed.

By offering a comprehensive, easy-to-use, and affordable solution, Telfon simplifies the process to call Indonesia from Australia. It transforms what might seem like a daunting task into a seamless part of your daily communication.


Getting Started with Telfon for Your Indonesia Calls

Ready to make your international calls Australia to Indonesia simple and affordable? Getting started with Telfon is straightforward.

Step-by-Step Guide to Using Telfon

  1. Sign Up for an Account: Visit the Telfon website or download the app. Register for an account.
  2. Add Credit or Choose a Plan: Top up your account with credit or select an international calling plan that suits your needs. Telfon offers various options for different usage levels.
  3. Purchase a Virtual Number (Optional but Recommended for Businesses): If you want to establish a local presence in Indonesia, you can choose and purchase a virtual number Indonesia through the Telfon platform.
  4. Start Dialing: Use the Telfon app or web interface to dial Indonesian numbers. You will input the country code +62 followed by the Indonesian number, just as you would with a regular mobile call, but with Telfon’s low rates.
  5. Enjoy Features: Explore features like call recording, SMS, and WhatsApp integration to enhance your communication.

Telfon aims to provide a hassle-free experience. Its user-friendly interface ensures that even those new to virtual calling can quickly adapt and start making calls. This makes it an ideal solution for anyone needing to call Indonesia from Australia, whether for personal or business reasons.

Make affordable calls to Indonesia with Telfon. Try it today!



Common Questions About Calling Indonesia (FAQs)

People often have specific questions when it comes to international calling. Here are some frequently asked questions about calling Indonesia from Australia and how Telfon addresses them.

Q1: What is the country code for Indonesia?

A1: The country code for Indonesia is 62. You must always include this code when dialing from outside Indonesia.

Q2: Do Indonesian mobile numbers require an area code when calling from Australia?

A2: No, Indonesian mobile numbers typically do not require a separate city area code when you call them from Australia. You dial the +62 country code followed directly by the mobile number (which usually starts with 8).

Q3: Is it expensive to call Indonesia from Australia using traditional phone services?

A3: Yes, traditional phone carriers often charge high per-minute rates for international calls Australia to Indonesia. These costs can quickly add up, especially for longer or frequent calls.

Q4: How can Telfon save me money on calls to Indonesia?

A4: Telfon uses Voice over Internet Protocol (VoIP) technology, which allows it to offer significantly lower per-minute rates or competitive international calling plans compared to traditional phone companies. This makes Telfon international calling a cost-effective solution.

Q5: Can I get an Indonesian phone number for my business located in Australia?

A5: Yes, with Telfon, you can purchase a virtual number Indonesia. This gives your business a local Indonesian presence, allowing your clients and partners in Indonesia to call you at local rates.

Q6: What’s the best way to ensure I call at a convenient time for the recipient in Indonesia?

A6: Always consider the time zone differences. Indonesia has three time zones (WIB, WITA, WIT), and Australia has multiple. Use a time zone converter or refer to our guide above to calculate the difference and call during respectful hours (e.g., Indonesian business hours or personal evening times).

Q7: Can I send text messages (SMS) to Indonesia through Telfon?

A7: Yes, Telfon supports sending and receiving international SMS messages, allowing you to communicate via text with your contacts in Indonesia.

Q8: What if I need to make calls to Indonesia frequently for business?

A8: Telfon is an excellent solution for frequent business calls. Its virtual number feature, low call rates, call recording, and WhatsApp integration make it ideal for businesses like international hiring agencies, real estate, and customer support with Indonesian connections.

Q9: Does Telfon offer features for managing call data for businesses?

A9: Yes, Telfon’s B2B features include user analytics, dashboards, call and SMS history, and budget assignment, which helps businesses manage and monitor their international communication effectively.

Q10: What if I accidentally dial the wrong number or miss a digit?

A10: Always double-check the number before dialing. If you miss a digit or dial incorrectly, the call will likely not connect or reach an unintended recipient. Simply hang up and redial the correct sequence of the international exit code, country code, area code (if applicable), and local number.


Conclusion

Making a call Indonesia from Australia no longer needs to be a daunting or expensive task. By understanding the correct dialing sequence, considering time zone differences, and choosing the right service, you can maintain seamless communication with your contacts across the archipelago.

Whether you are connecting with family, fostering business relationships, or planning travel, knowing how to dial Indonesia from Australia efficiently is incredibly useful. With innovative solutions like Telfon, you can enjoy clear, reliable, and affordable international calls Australia to Indonesia. Telfon’s virtual numbers, advanced features, and competitive rates remove the barriers to global communication, offering a truly integrated platform for all your calling needs.

Ready to simplify your international calls? Explore Telfon today and experience the future of global communication.

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