International Calling

How to Call Indonesia from Germany: A Complete Guide

Last Updated: January 20, 2026
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Connecting with people in Indonesia from Germany is vital for many. You might need to reach family members in Jakarta. Perhaps you are managing business partners in Surabaya. Maybe you are just planning a holiday to Bali. International communication bridges these gaps. However, dialing international numbers can feel confusing at first. You must know the correct codes. You also need to understand the costs involved.

This guide simplifies the entire process for you. We will cover the exact dialing steps. We will also discuss time zones and cost-saving tips. You will learn how to avoid common mistakes. Knowing these details saves you time and money. For a quick reference on global codes, you can check this list of country calling codes. Let’s make your next call seamless.


Why Calling Indonesia is Important

The relationship between Germany and Indonesia is growing strong. Many Germans visit the archipelago for tourism. Indonesia offers stunning landscapes and culture. Consequently, travelers often call hotels and tour guides. They need to confirm bookings before arrival. This ensures a smooth travel experience.

Business ties are also expanding rapidly. Indonesia is a massive market in Southeast Asia. German companies export machinery and technology there. Therefore, sales executives frequently call clients. HR teams might interview remote candidates. Supply chain managers need to track shipments. Clear communication is the backbone of these deals.

Personal connections remain the most common reason. Students from Indonesia study in German universities. Expats live and work in Berlin or Munich. Calling home is a daily ritual for them. Hearing a loved one’s voice matters. Hence, finding a reliable way to call is essential.

Key Takeaways

  • Tourism: Verifying travel plans requires direct calls.
  • Business: Trade between the nations is increasing.
  • Family: Expats need affordable ways to stay in touch.


Understanding the Dialing Format

Every international call follows a strict logic. You cannot just dial the local number. The network needs a roadmap. This map tells the system where to route your voice. It starts with leaving Germany. Then, it targets Indonesia. Finally, it finds the specific city and person.

Here are the four parts you must know:

  1. Germany Exit Code: This lets you dial out.
  2. Indonesia Country Code: This targets the nation.
  3. Area Code: This targets the city.
  4. Local Number: This connects to the phone.

Getting this sequence right is mandatory. A single wrong digit will fail the call. It might even connect you to the wrong country.

The Essential Codes

Code NameValuePurpose
Germany Exit Code00Dial this first on landlines.
Mobile Exit Code+Press and hold 0 on mobiles.
Indonesia Country Code62Identifies the destination country.
Jakarta Area Code21Example for the capital city.


How to Call Indonesia from a Landline

Using a traditional landline is still common. Offices often rely on desk phones. The process is strictly numerical. You cannot use symbols like the plus sign. You must follow the digit sequence exactly.

Follow these specific steps:

  1. Dial 00: This is the exit code for Germany. It opens the international line.
  2. Dial 62: This directs the call to Indonesia.
  3. Dial the Area Code: Enter the city code (e.g., 21 for Jakarta).
  4. Dial the Phone Number: Enter the subscriber’s local number.

Example Scenario:

You are calling a business in Jakarta. Their number is 555-1234.

You will dial: 00 – 62 – 21 – 5551234.


How to Call Indonesia from a Mobile Phone

Mobile phones offer more flexibility. Most smartphones recognize international formats automatically. You do not need to remember the “00” exit code. The plus (+) symbol handles this for you.

Follow these mobile steps:

  1. Enter +: Press and hold the ‘0’ key until + appears.
  2. Enter 62: This is the Indonesia country code.
  3. Enter Area Code/Mobile Prefix: Dial the city code or mobile provider code.
  4. Enter Number: Finish with the specific phone number.

Example Scenario:

You are calling a mobile number in Bali. The number starts with 812.

You will dial: +62 – 812 – XXXXXXXX.

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Note: Since we integrate Twilio's robust phone number system, some specific numbers might be unavailable in certain regions. However, you can request an exclusive local number by filling out the form provided.



Navigating Indonesia’s Phone Number Structure

Indonesian numbers can be tricky. They vary in length. Landlines usually have an area code. Mobile numbers use a provider prefix instead. Understanding this difference is crucial.

Landline Structure

Fixed lines always use geographic codes. These codes are 2 to 4 digits long.

  • Format: +62 [Area Code] [Local Number]
  • Note: Drop the leading ‘0’ from the area code. If Jakarta is 021, dial 62-21.

Mobile Number Structure

Mobile numbers are not tied to cities. They are tied to networks like Telkomsel or XL.

  • Format: +62 [Mobile Prefix] [Subscriber Number]
  • Length: Usually 10 to 12 digits total.
  • Note: Drop the leading ‘0’ from the mobile number. If the number is 0812…, dial 62-812…


Comprehensive List of Area Codes

Indonesia is an archipelago of thousands of islands. Each major region has a specific code. You must use the correct one for landlines. Using the wrong code connects you to a different city.

Refer to this table for major cities:

CityRegionArea Code
JakartaJava21
BandungJava22
SurabayaJava31
DenpasarBali361
MedanSumatra61
YogyakartaJava274
MakassarSulawesi411
SemarangJava24
BatamRiau Islands778

Tip: Search for the specific town if it is not listed here. Smaller towns often have 4-digit codes.


Time Zone Differences Explained

Timing your call is critical. Indonesia is ahead of Germany. Calling at the wrong time disrupts sleep. It can also interrupt work schedules. Indonesia has three time zones. Germany has one (with daylight savings).

The Three Indonesian Zones

  1. WIB (Western): Jakarta, Sumatra, West Java. (GMT+7)
  2. WITA (Central): Bali, Lombok, Sulawesi. (GMT+8)
  3. WIT (Eastern): Papua, Maluku. (GMT+9)

Calculating the Gap

Germany uses CET (GMT+1) or CEST (GMT+2).

  • Winter (CET): Jakarta is 6 hours ahead. Bali is 7 hours ahead.
  • Summer (CEST): Jakarta is 5 hours ahead. Bali is 6 hours ahead.

Practical Example:

It is 10:00 AM in Berlin during summer.

It is 3:00 PM in Jakarta.

It is 4:00 PM in Bali.

This is a perfect time to call. It is during business hours for both parties.

The Cost of Traditional Calling

Calling internationally can be expensive. Traditional carriers often charge high rates. You pay per minute. Rates vary for landlines versus mobiles. A ten-minute call can cost several Euros.

Many people do not check their plan. They get shocked by the bill later. Some providers offer add-on packages. These can lower the rate slightly. However, they often require a contract. Roaming charges are also a danger. Using your German SIM in Indonesia is costly.

Businesses face even higher costs. Sales teams make dozens of calls daily. These costs eat into profit margins. Therefore, finding a modern alternative is smart. VoIP technology is the solution.


Telfon: The Best Way to Call Indonesia

You need a reliable solution. Telfon is a leading virtual phone calling app. It uses the internet to connect calls. This bypasses expensive traditional networks. It is perfect for individuals and businesses.

Telfon is a cloud telephony solution. It works on your existing devices. You do not need new hardware. You simply download the app. It is available on Google Play and the App Store. It also works on the Chrome Web Store.

Why Choose Telfon?

  • Cost Savings: You save up to 50% compared to other providers.
  • Global Reach: Call over 180+ countries, including Indonesia.
  • Pay-as-you-go: No hidden fees. You pay only for what you use.
  • User Base: Over 30,000 users trust Telfon globally.
  • Company Trust: 600+ companies rely on this system.


Key Features for Personal Use

Telfon is not just for calling. It offers a suite of tools. These features enhance your communication experience.

Virtual Numbers

You can buy a virtual number for Indonesia. This gives you a local presence. Your family in Jakarta can call a local number. It rings on your phone in Germany. They pay local rates. You pay nothing to receive it.

Messaging

Send and receive SMS easily. You can text friends directly from the app. It is faster than email.

Call Recording

Record your conversations. This is great for remembering details. You can replay important family news.

WhatsApp Integration

Connect multiple WhatsApp accounts. Manage your chats in one place. This is vital since Indonesians love WhatsApp.


Powerful Features for Businesses

Businesses need more than just voice calls. Telfon provides a robust business phone system. It supports real estate, hiring institutes, and sales teams.

Analytics and Management

  • User Analytics: See cards, graphs, and charts of team performance.
  • Call History: Track calls user-wise.
  • Budget Assignment: Control spending by assigning budgets to users.

Advanced Tools

  • Bulk SMS: Send broadcast messages to hundreds of clients.
  • Voicemail to Text: Read your voicemails when you cannot listen.
  • Call Forwarding: Never miss a lead. Forward calls to any device.
  • Dashboard Filters: Organize your data effectively.

Integration and Security

  • Twilio Token Management: Integrate with your existing systems.
  • Number Blocking: Stop spam calls immediately.
  • Custom Messaging: Brand your SMS communications.


How to Get Started with Telfon

Starting is incredibly easy. You do not need technical skills. The interface is user-friendly.

  1. Sign Up: Create an account on the Telfon website or app.
  2. Choose a Plan: Select a pay-as-you-go option.
  3. Get a Number: Select Indonesia from the list. Purchase your virtual number.
  4. Add Credits: Top up your wallet.
  5. Start Calling: Dial numbers directly from the dashboard.

This process takes minutes. You avoid long contracts. You also avoid waiting for SIM cards.

Your Seamless Call to Indonesia Starts Here.



Cultural Tips for Calling Indonesia

Successful communication requires cultural awareness. Indonesians are polite and respectful. Following a few rules helps build rapport.

Formal Greetings

Use titles when addressing people. “Pak” is for men. “Ibu” is for women. Use this before their name. For example, “Selamat pagi, Pak Budi.” This shows respect.

Small Talk is Key

Do not rush into business immediately. Ask about their health. Ask about their family. This “basa-basi” (small talk) is crucial. It builds trust.

Be Patient

Connectivity can vary in remote areas. Audio might lag slightly. Speak clearly and slowly. Allow pauses for the other person to answer.

Respect Prayer Times

Indonesia has the largest Muslim population globally. Be mindful of Friday prayers. Avoid calling between 11:30 AM and 1:00 PM Jakarta time on Fridays.


Troubleshooting Common Issues

Sometimes calls do not go through. Technology can have hiccups. Here is how to fix common problems.

Call Does Not Connect

  • Check the format. Did you use +62?
  • Did you drop the leading ‘0’?
  • Check your credit balance.

Poor Audio Quality

  • This is usually internet-related.
  • Switch from mobile data to Wi-Fi.
  • Close other apps streaming video.
  • Move closer to your router.

Number Busy

  • They might be on another call.
  • Check the time zone. Are they sleeping?
  • Try sending a WhatsApp message via Telfon first.


Frequently Asked Questions (FAQs)

1. Can I use Telfon for business calls to Indonesia?

Yes, absolutely. Telfon is designed for businesses. It offers analytics, call recording, and CRM integrations. It is perfect for sales and support teams.

2. How much does a call to Indonesia cost?

Rates vary by provider. Traditional carriers are expensive. Telfon offers competitive rates. You can save up to 50% compared to standard providers.

3. Do I need a physical SIM card for a virtual number?

No, you do not. A virtual number works over the internet. You use it through the Telfon app on your phone or laptop.

4. Can I keep my German number active while using Telfon?

Yes. Telfon is an app. It runs separately from your main SIM. You can receive calls on both numbers simultaneously.

5. Is WhatsApp popular in Indonesia?

Yes, it is the most popular app. Telfon allows you to manage multiple WhatsApp accounts. This helps you reach clients where they are most active.

6. What is the difference between WIB and WITA?

WIB is Western Indonesia Time (Jakarta). WITA is Central Indonesia Time (Bali). WITA is one hour ahead of WIB.

7. Can I send bulk SMS to Indonesian clients?

Yes, Telfon supports bulk SMS. You can send broadcast messages for marketing campaigns. This is a powerful tool for engagement.


Summary

Calling Indonesia from Germany is simple with the right knowledge. You now know the dialing codes. You understand the time zones. You also know the cost benefits of VoIP.

Don’t let distance be a barrier. Use modern tools to stay connected. Whether for family or business, clear communication is key. Telfon offers the features and reliability you need. It brings Germany and Indonesia closer together.

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