
As Skype phases out its services, many users—individuals and businesses alike—are looking for alternatives to maintain their communication without disruption. Whether you’re worried about the upcoming shutdown or you’re just looking for a more feature-rich option, it’s important to know how to switch from Skype to a new VOIP service smoothly.
In this blog, we’ll guide you step-by-step through the process of migrating from Skype to a new VOIP service. Plus, we’ll introduce Telfon—one of the best Skype alternatives that offers powerful communication features for both businesses and individuals.
Why You Might Want to Migrate from Skype
Before diving into the migration process, let’s take a moment to understand why many users are moving away from Skype.
- Microsoft’s Push Towards Teams: Skype is no longer Microsoft’s primary focus for communication. Microsoft Teams has become the center of attention, especially for business users, which leaves Skype’s consumer and business features somewhat outdated.
- Lack of Features for Businesses: Skype’s tools for business communication, such as calling, messaging, and collaboration, are limited compared to newer VOIP services. Features like virtual phone numbers, call analytics, and multi-account management are missing or inefficient on Skype.
- The Upcoming Shutdown: As Microsoft plans to phase out Skype, users will need to find a replacement sooner rather than later.
For more insights on how to make a smooth transition from Skype and other VOIP platforms, check out this informative guide from TechRadar.
How to Migrate from Skype to a New VOIP Service
Here’s a comprehensive guide to migrating from Skype to a new VOIP service. Whether you’re an individual or a business, the process is simple, and we’ve broken it down for you.
Step 1: Choose the Right VOIP Service
The first step in the migration process is choosing the right VOIP provider that fits your communication needs. Here are some factors to consider:
- International Calling: If you’ve used Skype for international calls, make sure your new VOIP service offers competitive rates and high-quality calls across borders. Telfon stands out here by offering calling services to over 180+ countries.
- Messaging: If you rely on messaging features like SMS or WhatsApp, ensure your new VOIP provider supports these as well. Telfon supports both SMS and WhatsApp messaging, making it a seamless transition for businesses and personal use.
- Multi-Device Support: Choose a service that works across all devices—mobile, desktop, or web. Telfon supports multiple platforms, including Android, iOS, Chrome, and Web apps.
- Cost-Effectiveness: Look for a VOIP service that offers competitive pricing and scalable plans, especially if you’re a business with a growing communication need.
Step 2: Sign Up and Set Up Your Account
Once you’ve selected your new VOIP service (such as Telfon), the next step is to create an account. Here’s what you need to do:
- Create an Account: Register on the new VOIP platform and complete the sign-up process. Most services offer free trials or introductory plans, so you can test out the features before committing to a plan.
- Choose Your Plan: VOIP services typically offer different pricing plans based on your needs. Whether you’re an individual or a business, pick a plan that fits your usage (monthly, quarterly, or yearly).
- Set Up Your Profile: Complete your account setup by adding your personal or business details, and configuring any additional features you might need, such as call forwarding, voicemail, or call recording.
Step 3: Port Your Skype Number (If Applicable)
If you’ve been using a Skype number (especially for business), you’ll want to port that number to your new VOIP service. This ensures you don’t lose your existing contacts, and it’s especially important for businesses that rely on a consistent phone number for customer outreach.
- Contact Your New VOIP Provider: Reach out to your new provider to initiate the number porting process. Services like Telfon allow you to port your existing number into their system, so you can keep using the same number without interruptions.
- Check for Porting Fees: Some providers may charge a fee for porting your number, so make sure to review these details upfront.
Step 4: Transfer Your Contacts and Data
If you’ve been using Skype for your contacts, you’ll need to export or migrate them to your new VOIP platform.
- Export Skype Contacts: If you’re using Skype’s desktop app, you can export your contacts list as a CSV file. Some VOIP services, like Telfon, allow you to easily import your contacts.
- Data Backup: If you have important chat histories or call records, make sure to back them up before migrating. Unfortunately, some data may not be transferable directly from Skype to your new provider, so this is an important step.

Step 5: Install the New App and Test
Once your account is set up, your number is ported, and your contacts are migrated, it’s time to start using the new VOIP service.
- Download the App: Install the app on all your devices, including mobile, desktop, and tablet. Most modern VOIP services, like Telfon, have apps for various platforms such as Android, iOS, Web, and Chrome.
- Test Your Calls and Messages: Make sure to test the basic features of your new service, such as calling, messaging, and video conferencing (if needed). Telfon’s features like international calling, call forwarding, and WhatsApp integration work seamlessly, making it easy to transition from Skype.
- Set Up Voicemail and Call Forwarding: If these features are important to you, configure them according to your preferences. Telfon, for example, allows you to set up personalized voicemail and call forwarding for a more professional communication experience.
Step 6: Notify Your Contacts
If you’ve been using Skype for business or personal communications, it’s important to let your contacts know about the change.
- Business Announcement: If you’re migrating for business purposes, inform your clients and partners about the change via email, on your website, or through a direct message.
- Personal Notification: For personal users, notify friends and family about your new contact information.
Step 7: Familiarize Yourself with the New Features
Take some time to explore the features your new VOIP service offers. For instance, Telfon provides useful features like:
- Multiple Virtual Numbers: If you run a business, you can purchase virtual numbers in different countries to handle customer calls more effectively.
- Call Recordings: Telfon allows you to record calls, which is great for customer service and team training.
- SMS and Broadcast Messages: Send bulk messages or individual texts to customers with ease.
Familiarizing yourself with these advanced tools can help make your transition from Skype even smoother.
Why Telfon is the Best Skype Alternative for Migration
If you’re looking for a reliable Skype alternative, Telfon is one of the best choices. Here’s why:
- International Calls: With Telfon, you can make affordable international calls to over 180 countries. Whether you’re contacting clients abroad or speaking to family, Telfon offers high-quality VOIP calls with lower rates compared to Skype.
- Multi-Platform Availability: Just like Skype, Telfon is available on mobile (Android and iOS), web, and as a Chrome extension, making it accessible across all your devices.
- Business Features: Telfon offers several business-centric features that Skype doesn’t, such as virtual phone numbers, call analytics, SMS, and WhatsApp integration.
- Affordable Pricing: Telfon’s pay-as-you-go pricing structure helps businesses save up to 50% compared to other VOIP providers, making it a cost-effective solution for startups and enterprises alike.

Conclusion
Migrating from Skype to a new VOIP service is straightforward, but it’s important to choose the right platform that meets your communication needs. Telfon stands out as an excellent Skype alternative, providing affordable international calls, advanced business features, and seamless integration across multiple devices.
By following the steps outlined above, you can ensure a smooth transition from Skype to your new VOIP service. Start using Telfon today and experience the future of communication—reliable, flexible, and efficient.